INSERVICE PRIVACY NOTICE
Last Updated: April 1, 2026
This Privacy Notice describes how InService Technologies, LLC (“we”, “us”,“our”) collects, uses and
discloses information about you or information of other provided by you when you use our Rollout product
website, mobile applications, services, tools and features, or otherwise interact with us (collectively, the
“Services”). Our Services provide you with a mobile assistant to generate reports and summaries based on
the information you provide. For the purposes of this Privacy Notice, “you” and “your” means you as the
user of the Services. Please note that the Services are designed for users in the United States only and are
not intended for users located outside the United States.
Please read this Privacy Notice carefully. By using any of the Services, you agree to the collection, use, and
disclosure of your information as described in this Privacy Notice. If you do not understand or agree to this
Privacy Notice, please do not use or access the Services.
1. CHANGES TO THIS PRIVACY NOTICE
We may modify this Privacy Notice from time to time, in which case we will update the “Last Updated”
date at the top of this Privacy Notice. If we make material changes to how we use or disclose information
we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address
you provided us, by posting notice of such changes on the Services or by other means consistent with
applicable law) and will take additional steps as required by applicable law. If you do not agree to any
updates to this Privacy Notice, please do not continue using or accessing the Services.
2. COLLECTION AND USE OF INFORMATION
When you use or access the Services, we collect certain categories of information about you from a variety
of sources. In addition to the specific uses discussed below, we may use this information to provide and
improve the Services and to maintain our business relationship, including by enhancing the safety and
security of our Services, providing customer support, complying with applicable legal obligations,
enforcing any applicable terms of service, and protecting our rights and the rights of our employees, users
or other individuals.
Information You Provide to Us
Some features of the Services may require you to directly provide certain information, including
information about yourself. You may elect not to provide this information, but doing so may prevent you
from using or accessing these features. Information that you directly submit through our Services includes:
• Basic contact details, such as name and phone number. We use this information to create and
maintain your account and provide the Services, as required to perform our contract with you, and
to communicate with you (including to tell you about products or services that may be of interest
to you).
• Account information, such as first name, last name and mobile phone number. We use this
information to provide the Services and to maintain and secure your account with us. If you
choose to register an account, you are responsible for keeping your account credentials safe. We
recommend you do not share your access details with anyone else. If you believe your account
has been compromised, please contact us immediately.
• User-content, such as notes, photos, voice recordings, and other individuals’ personal information,
such as name, date of birth, postal address, license plates, vehicle registration information, or any
data uploaded into, ingested by you when using the Services, as required to perform our contract
with you.
• We use third-party artificial intelligence services, including OpenAI, to process information you provide through the Services, including photos of documents, voice recordings, and typed notes. This processing is used to extract structured data and generate incident narratives. Data sent to these AI services is used solely for this purpose and is not used for AI model training.
Information Collected Automatically
We and third parties may also use cookies, pixels or other tracking technologies to automatically collect
certain information about your interactions with the Services. This information is collected and used to
tailor your experience with the Services, provide you with offers or promotions, run analytics, better
understand user interactions with the Services, etc. Such information includes:
• Device information, such as device type, operating system, unique device identifier, and internet
protocol (IP) address.
• Other information regarding your interaction with the Services, such as, log data, how many
incident reports you created, date and time stamps, clickstream data, interactions with marketing
emails, and ad impressions.
Most browsers accept cookies automatically, but you may be able to control the way in which your devices
permit the use of cookies. If you so choose, you may block or delete certain of our cookies from your
browser; however, blocking or deleting cookies may cause some of the Services, including any portal
features and general functionality, to work incorrectly.
Your browser settings may also allow you to transmit a “Do Not Track” signal when you visit various
websites. Like many websites, our website is not designed to respond to “Do Not Track” signals received
from browsers.
3. DISCLOSURE OF YOUR INFORMATION
We may disclose your information for legitimate purposes subject to this Privacy Notice, including the
following categories of third parties:
• Vendors or other service providers who help us provide the Services, including third-party artificial intelligence services (such as OpenAI) used to process user-provided content and generate incident narratives, as well as providers of system administration, cloud storage and security.
• Professional advisors, such as auditors, law firms, or accounting firms, to assess, protect, enforce
and defend our rights and to comply with our legal and regulatory obligations.
• Third parties in connection with or anticipation of an asset sale, merger, bankruptcy, or other
business transaction.
We may also disclose your information as needed to comply with applicable law or any obligations
thereunder or to cooperate with law enforcement, judicial orders, and regulatory inquiries, to enforce any
applicable terms of service, and to ensure the safety and security of our business, employees, and users.
4. CHILDREN’S PRIVACY
2Our Services are not intended for children, and we do not seek or knowingly collect any personal
information about children. If we become aware that we have unknowingly collected information about a
child, in particular any child under 13 years of age, we will make commercially reasonable efforts to delete
such information from our database.
5. DATA SECURITY AND RETENTION
Despite our reasonable efforts to protect your information, no security measures are impenetrable, and we
cannot guarantee “perfect security.” Any information you send to us electronically, while using the Services
or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use
unsecure channels to send us sensitive or confidential information.
We retain your information for as long as is reasonably necessary for the purposes specified in this Privacy
Notice. When determining the length of time to retain your information, we consider various criteria,
including whether we need the information to continue to provide you the Services, resolve a dispute,
enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect
ourselves, including our rights, property or products.
6. PRIVACY RIGHTS
Depending on where you live, you may have certain rights in relation to your personal information. Please
note that a number of these rights only apply in certain circumstances, and all of these rights may be limited
by law.
• Access / Know: You may have the right to request access to the personal information we hold about
you, and to obtain information about how we use it, and with whom we share or have shared it in
the past.
• Deletion / Erasure: You may have the right to request that we delete personal information we hold
about you.
• Correction: You may have the right to correct inaccurate personal information we hold about you.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may
have the right to withdraw this consent at any time.
To make a request described in this Section, please contact us at the email address listed below.
7. HOW TO CONTACT US
Should you have any questions about our privacy practices or this Privacy Notice, please email us at